It's easy to place an order online with Precision Plus
- First Time Buyers – Create an account by registering here
- Existing Customers - Register online by completing our ‘Create an Account’ form found here and make sure to include your Account #
- Once you have registered – You will receive a confirmation email that your registration is complete, you can now log into your account and purchase your vacuum pump replacement parts with a click of a button!
If you prefer to place an order by phone or email
- Please contact us by phone at 1-800-526-2707 or email at customerservice@precisionplus.com
- Prior to placing your first order, you will be required to complete a New Customer Form so that we can establish an account for your business
- Once we have established an account, we will notify you of your Account Number and you can proceed with placing your order over the phone or by sending a Purchase Order to customerservice@precisionplus.com
Making Your Payment
All accounts are initially set-up for payment by credit card. Precision Plus currently accepts VISA, MasterCard and American Express Credit Cards.
In addition, customers can apply for NET30 Credit Terms, in which payment via check or wire transfer is accepted. Please see the 'Obtaining Credit Terms' section below for more information.
- Obtaining Credit Terms - Those customers that wish to apply for Credit Terms with Precision Plus must first complete a Credit Application. This application can be submitted along with the New Customer Form at time of order. Precision Plus is currently able to issue Credit Terms up to 30 days with approval. All applications will be reviewed by our Finance Department. Terms of Net 30 days will be granted upon approval of the application.
Invoice Remittance:
Precision Plus is a part of Edwards Vacuum LLC & Edwards GmbH. As such, invoices are generated and issued by Edwards Vacuum. Please refer to the remittance information included on your invoice to make your payment. Please pay attention to the invoice due date as payment terms are strictly enforced.
Terms & Conditions of Sale
Please see Terms & Conditions located in the footer section of our website.
Return Policy
All returns must be accompanied by a Return Authorization Number (RMA) and completed Health & Safety Form. An RMA may be obtained by contacting our Customer Service Department. Upon return of the goods and a quality inspection approval, credit will be issued. This credit will be on the original invoice less any applicable restocking charges. The customer will be responsible for all shipping charges (unless prior approval is given by a Precision Plus Representative). Customer must notify Precision Plus of their desire to return goods within 15 days of receipt.
If returning goods for replacement, customer will be billed for the replacement items and a credit will be issued upon receipt and inspection of the returned items.
Notification of incorrect shipment by Precision Plus must be reported within 5 days of receipt. A corrected shipment will be made as soon as possible at Precision Plus' expense.
Damage/Loss Policy
Precision Plus is not liable once goods leave our facility. Damage or loss claims should be made directly with the freight carrier.