Ordering Information
It's easy to place an order with
Precision Plus. Call, email, fax, or place your order online. Visit the Contact Us page
for more information.
Becoming a Precision Plus Customer
New customers with Precision Plus will be asked to complete a New Customer Form. This form must be submitted to a Customer Service or Sales Representative
before or at time of your order. Please refer to the Contact Us page for submission methods.
If your first order is placed through our online
system, your information will be collected at that time.
Please note first time customers who wish to place an order can use an accepted
Credit Card as payment. If you wish to apply for Credit Terms, please see the
section below.
Obtaining Credit Terms
Those customers that wish to apply for Credit Terms with
Precision Plus must first complete a Credit
Application. This application can be
submitted along with the New Customer Form at time of order. Precision Plus is currently able to issue Credit Terms
up to 30 days with approval. All applications will be reviewed by our
Finance Department. Terms of Net 30 days will be granted upon approval of the
application.
Making Your Payment
Acceptable Forms of Payment:
Precision Plus currently accepts VISA, MasterCard
and American Express Credit Cards. In addition, customers can apply for NET30
Credit Terms, in which payment via check or wire transfer is accepted. Please
see the 'Obtaining Credit Terms' section above for more information.
Invoice Remittance:
Precision Plus is a part of Edwards Vacuum LLC &
Edwards GmbH. As such, invoices are generated and issued by Edwards Vacuum.
Please refer to the remittance information included on your invoice to make
your payment. Please pay attention to the invoice due date as payment
terms are strictly enforced.
Terms & Conditions of Sale
Americas Terms and Conditions
Europe and Africa Terms and Condition
China Terms and Conditions
SEA Terms and Conditions
Return Policy
All returns must be accompanied by a Return Authorization Number (RMA) and completed Health & Safety Form.
An RMA may be obtained by contacting our Customer
Service Department. Upon return of the
goods and a quality inspection approval, credit will be issued. This credit will be on the original invoice
less any applicable restocking charges. The customer will be responsible for all shipping charges
(unless prior approval is given by a Precision Plus Representative). Customer
must notify Precision Plus of their desire to return goods within 15 days of
receipt.
If returning goods for replacement,
customer will be billed for the replacement items and a credit will be issued
upon receipt and inspection of the returned items.
Notification of incorrect shipment by Precision Plus must be reported within 5
days of receipt. A corrected shipment will be made as soon as possible at
Precision Plus' expense.
Damage/Loss Policy
Precision Plus is not liable once goods
leave our facility. Damage or loss claims should be made directly with the
freight carrier.
Service. Selection. Quality.