Ordering Information

It's easy to place an order with Precision Plus. Call, email, fax, or place your order online. Visit the Contact Us page for more information.         

Becoming a Precision Plus Customer      

New customers with Precision Plus will be asked to complete a New Customer Form. This form must be submitted to a Customer Service or Sales Representative before or at time of your order. Please refer to the Contact Us page for submission methods.     

If your first order is placed through our online system, your information will be collected at that time.

Please note first time customers who wish to place an order can use an accepted Credit Card as payment. If you wish to apply for Credit Terms, please see the section below.
   
  
Obtaining Credit Terms
   
Those customers that wish to apply for Credit Terms with Precision Plus must first complete a Credit Application. This application can be submitted along with the New Customer Form at time of order. Precision Plus is currently able to issue Credit Terms up to 30 days with approval. All applications will be reviewed by our Finance Department. Terms of Net 30 days will be granted upon approval of the application.

Making Your Payment

Acceptable Forms of Payment:
Precision Plus currently accepts VISA, MasterCard and American Express Credit Cards. In addition, customers can apply for NET30 Credit Terms, in which payment via check or wire transfer is accepted. Please see the 'Obtaining Credit Terms' section above for more information.       

Invoice Remittance:
Precision Plus is a part of Edwards Vacuum LLC & Edwards GmbH. As such, invoices are generated and issued by Edwards Vacuum. Please refer to the remittance information included on your invoice to make your payment.  Please pay attention to the invoice due date as payment terms are strictly enforced.

Terms & Conditions of Sale

Americas Terms and Conditions  

Europe and Africa Terms and Condition  

China Terms and Conditions  

SEA Terms and Conditions 

          
Return Policy

All returns must be accompanied by a Return Authorization Number (RMA) and completed Health & Safety Form. An RMA may be obtained by contacting our Customer Service Department. Upon return of the goods and a quality inspection approval, credit will be issued. This credit will be on the original invoice less any applicable restocking charges. The customer will be responsible for all shipping charges (unless prior approval is given by a Precision Plus Representative). Customer must notify Precision Plus of their desire to return goods within 15 days of receipt.

If returning goods for replacement, customer will be billed for the replacement items and a credit will be issued upon receipt and inspection of the returned items. 
   
Notification of incorrect shipment by Precision Plus must be reported within 5 days of receipt. A corrected shipment will be made as soon as possible at Precision Plus' expense.                
   
Damage/Loss Policy
      
Precision Plus is not liable once goods leave our facility. Damage or loss claims should be made directly with the freight carrier.

Service. Selection. Quality.