It's easy to place an order with Precision Plus. Call, email, fax, or place your order online. Visit the Contact Us page for more information.
Becoming a Precision Plus Customer
Those that have never before ordered from Precision Plus will be required to complete a New Customer Form. This form must be submitted to a Customer Service or Sales Representative before, or at time of, your order. See the Contact Us page for submission methods.
If your first order is placed through our online system, your information will be collected at that time and you will not be required to submit an additional form.
Please note that first time customers who wish to place an order same day can only use an accepted Credit Card as payment. If you wish to obtain Credit Terms, please see the section below.
Obtaining Credit Terms
Those customers that wish to obtain Credit Terms with Precision Plus must first complete a Credit Applcation. This application can be submitted along with the New Customer Form at time of order. Precision Plus is currently able to issue Credit Terms up to 30 days with approval.
Making Your Payment
Precision Plus is a part of Edwards Vacuum Inc. & Edwards GmbH. As such, invoices are generated and issed by Edwards Vacuum. Please refer to the information included on your invoice to make your payment.
Please note that payment details may change from time to time. To be sure that your payment will be received on-time, please refer to each invoice individually. This ensures that you receive the most current addresses and bank information available.
Acceptable Forms of Payment:
Precision Plus currently accepts VISA, Mastercard and American Express Credit Cards. In addition, customers can apply for NET30 Credit Terms, in which payment via check or wire transfer is accepted. Please see the 'Obtaining Credit Terms' section above for more information.
Terms & Conditions of Sale
Please refer to the Terms & Conditions Disclosure for full details.
All returns must be accompanied by a Return Authorization Number (RAN) and completed Health & Safety Form . A RAN may be obtained by calling our Customer Service Department. Pending inspection, credit will be issued on the original invoice amount (less any applicable restocking charges). The customer will be responsible for all shipping charges (unless prior approval given by a Precision Plus Representative). Customer must notify Precision Plus of their desire to return goods within 15 days of receipt.
If returning goods for replacement, customer will be billed for the replacement items and a credit will be issued upon receipt and inspection of the returned items.
Notification of incorrect shipment by Precision Plus must be reported within 5 days of receipt. A corrected shipment will be made as soon as possible at Precision Plus' expense.
Precision Plus is not liable once goods leave our facility. Damage or loss claims should be made directly with the freight carrier.
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